Privacy Policy

Data Protection & Privacy Commitment

CodeConnect is committed to protecting your privacy and ensuring the security of your personal information across our global network infrastructure. This Privacy Policy outlines how we collect, use, and protect information when you use our services, visit our website, or interact with our global operations.

Information We Collect

We collect information to provide better services to all our users across our global network:

• Contact Information: Name, email address, phone number, company details
• Technical Information: IP address, device information, browser type, usage data
• Service Data: Network usage, performance metrics, service configuration data
• Communication Data: Correspondence with our support and sales teams

We collect this information through various means including our website, service portals, and direct communications.

How We Use Your Information

Your information helps us provide, maintain, and improve our global services:

• Providing and managing our global network services
• Processing transactions and service requests
• Communicating about services, updates, and security
• Improving service performance and reliability
• Ensuring security and preventing fraud
• Complying with legal obligations globally

Global Data Processing

As a global network infrastructure provider, we operate in multiple jurisdictions. We process data in accordance with applicable laws including:

Data Security

We implement comprehensive security measures to protect your data across our global infrastructure:

• End-to-end encryption for all network traffic
• Regular security audits and penetration testing
• Access controls and authentication mechanisms
• Network segmentation and firewalls
• 24/7 security monitoring and incident response
• Regular security awareness training for staff

Our security practices are certified under SOC 2 Type II and ISO 27001 standards, ensuring enterprise-grade protection for your data.

Data Retention

We retain personal data only for as long as necessary to fulfill the purposes for which it was collected, including for legal, accounting, or reporting requirements. Specific retention periods vary based on:

• The amount, nature, and sensitivity of the data
• The potential risk of harm from unauthorized use or disclosure
• Whether we can achieve purposes through other means
• Legal requirements for data retention

Your Rights & Choices

Depending on your location, you may have rights including:

• Access: Request access to your personal data
• Correction: Request correction of inaccurate data
• Deletion: Request deletion of your personal data
• Objection: Object to processing of your data
• Restriction: Request restriction of processing
• Portability: Request transfer of your data
• Withdraw Consent: Withdraw consent at any time

To exercise these rights, please contact us using the information below. We respond to all legitimate requests within 30 days.

International Data Transfers

As a global provider with operations in 12+ locations, we may transfer your data to countries outside your country of residence. We ensure such transfers are protected by appropriate safeguards including:

• Standard Contractual Clauses approved by the European Commission
• Adequacy decisions for countries with equivalent data protection laws
• Binding Corporate Rules for intra-group transfers
• Additional security measures for all international transfers

Cookies & Tracking Technologies

We use cookies and similar technologies to enhance your experience, analyze usage, and improve our services. You can control cookies through your browser settings, but disabling cookies may affect functionality.

We use cookies for:

• Essential operations and security
• Performance monitoring and analytics
• Functionality and preferences
• Marketing and communications (with consent)

Third-Party Services

We may use third-party services to support our operations. These providers are carefully selected and contractually obligated to protect your data in accordance with our standards.

Categories of third-party services include:

• Cloud infrastructure providers
• Security and monitoring services
• Customer support platforms
• Analytics and monitoring tools
• Payment processors

Children's Privacy

Our services are not directed to individuals under 18. We do not knowingly collect personal information from children. If you become aware that a child has provided us with personal data, please contact us immediately.

Policy Updates

We may update this Privacy Policy periodically to reflect changes in our practices, services, or legal requirements. We will notify you of significant changes through our website or direct communication.

Continued use of our services after updates constitutes acceptance of the revised policy.